Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 60 minutes of purchase by contacting our support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled synthetic fibers.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page.
How should I care for my Duolingo garments?
To ensure longevity, we recommend following the specific care instructions on the inner label, typically involving cold washes and air drying.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.